Create Shop
USE CLOUDORN SAFELY

Practical safety for customers and businesses

Cloudorn provides marketplace records and moderation tools, but every user should take reasonable care before completing a transaction.

For customers

  • Check the shop name, description, address, contact details, hours and reviews.
  • Use Cloudorn checkout or service requests so the transaction has an official platform record.
  • Confirm product condition, quantity, price and delivery terms before accepting cash-on-delivery goods.
  • Do not send deposits or sensitive financial information through temporary chat.
  • Report inaccurate, unsafe or misleading shops through the public shop page.

For Shop Owners

  • Keep prices, stock, service availability, address and contact information accurate.
  • Use clear fulfilment and cancellation communication.
  • Do not request passwords, one-time codes or unnecessary identity documents.
  • Protect customer order and contact information from unauthorized use.
  • Respond professionally to reviews and reports without retaliation.

Temporary chat safety

Cloudorn chat is not an order channel and is not permanently saved. Messages are temporarily stored only while a session is waiting or active, then deleted when the chat closes or expires.

  • Do not place an order only through chat.
  • Do not share passwords, one-time codes, bank-card details or identity documents.
  • Do not rely on chat as a receipt or long-term record.
  • Use the official order or service-request workflow for transaction evidence.