Report a specific shop
Open the public shop page and select Report Shop. Choose the most accurate reason and provide factual details. The report is private and is reviewed by Cloudorn administration.
Find the shopReport the right issue through the right channel
Specific shop reports should use Cloudorn’s private reporting workflow. Technical and account problems may be emailed to support.
Technical or account problem
For broken pages, login problems, incorrect account status or subscription issues, email Cloudorn with the affected URL and a clear description.
Email admin@cloudorn.comOrder or service dispute
Keep the Cloudorn order or service-request number. Contact the Shop Owner through the transaction details first, then contact Cloudorn when platform records or moderation are required.
My orders My service requestsSecurity vulnerability
Privately report suspected security weaknesses. Do not publish exploit details or access data that is not yours.
Send a private security reportGood reports include
- The affected page, shop or reference number.
- The date and approximate time.
- Steps that reproduce the problem.
- What you expected and what actually happened.
- A screenshot with sensitive information removed.